TERMS & CONDITIONS

Last Updated: 14 May 2026

These Terms & Conditions explain how our website works, how you can use it, and what you agree to when you buy from T COSMETIQUE.

By using our website or placing an order, you agree to these terms.

 

⭐ 1. Who We Are

This website (tcosmetique.com) is owned and operated by T COSMETIQUE.

We sell skincare and beauty products in the UAE and worldwide.

 

⭐ 2. Using Our Website

When you use our website, you agree to:

  • Use it only for legal purposes

  • Not copy or steal our content

  • Not try to hack or damage the website

All photos, text, and designs belong to T COSMETIQUE.

 

⭐ 3. Products & Descriptions

We try our best to show products clearly and accurately.

However:

  • Colors may look different on different screens

  • Packaging may change without notice

  • Results may vary from person to person

All products are for external use only.

 

⭐ 4. Placing an Order

When you place an order:

  • You must give correct information

  • You must provide a working phone number and address

  • You must be available to receive the delivery

We have the right to cancel any order if:

  • The information is incorrect

  • The payment fails

  • The product is out of stock

 

⭐ 5. Prices & Payments

All prices are shown in the currency of your region.

Payments are processed securely by trusted third‑party providers.

We do not store your card or payment details.

 

⭐ 6. Shipping & Delivery

Delivery times depend on your location:

  • UAE: Same day

  • International: 5–7 days

Delays may happen due to customs, weather, or courier issues. These delays are outside our control.

 

⭐ 7. Returns & Refunds

Our full Returns & Refund Policy is available on our website.

In simple words:

  • Returns are accepted only for damaged, defective, or incorrect items

  • You must contact us within 24 hours

  • Products must be unused, unopened, and in original packaging

  • Some items cannot be returned for hygiene reasons

Refunds take 5–10 business days depending on your bank.

 

⭐ 8. Order Cancellation

You can cancel your order within 1 hour of placing it.

After 1 hour, the order may already be processed and cannot be cancelled.

 

⭐ 9. Customer Responsibilities

You agree to:

  • Provide correct delivery information

  • Check your order upon delivery

  • Follow product instructions

  • Use products safely and responsibly

We are not responsible for problems caused by misuse of products.

 

⭐ 10. Limitation of Liability

T COSMETIQUE is not responsible for:

  • Allergic reactions (always patch‑test first)

  • Delays caused by couriers

  • Incorrect addresses provided by the customer

  • Misuse of products

We do our best to provide safe, high‑quality products, but results may vary.

 

⭐ 11. Privacy & Data Protection

We follow GDPR‑style rules and UAE data protection standards.

This means:

  • We only collect information needed to process your order

  • We do not store your payment details

  • We do not sell your data

  • You can request access or deletion of your data anytime

Full details are in our Privacy Policy.

 

⭐ 12. Changes to These Terms

We may update these Terms & Conditions at any time. Changes will be posted on this page.

 

⭐ 13. Contact Us

If you have any questions, you can contact us:

Email: support@tcosmetique.com

 
T Cosmetique
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