1. Processing Time
All orders are processed same day. Orders placed after cut‑off hours may be processed the next morning.
2. Delivery Time
UAE Delivery
Delivery time: Same day
Cash on Delivery available
International Delivery
Delivery time: 5–7 days
Delivery time may vary due to customs or courier delays
3. Shipping Regions
We ship to the following countries:
UAE + Middle East
United Arab Emirates (All 7 Emirates), Qatar, Kuwait, Bahrain, Oman
Europe
United Kingdom, France, Germany, Netherlands, Belgium, Sweden, Norway, Denmark, Switzerland, Italy, Spain, Portugal
Americas & Oceania
United States, Canada, Australia, New Zealand
4. Shipping Fees
Shipping fees are shown at checkout and depend on:
Delivery country
Courier rates
Order weight
All fees are displayed clearly before payment.
5. Tracking
Once your order is shipped, you will receive:
A tracking number
Courier information
Delivery updates
6. Incorrect Address
If the customer enters an incorrect address:
We are not responsible for delays or lost packages
A reshipping fee may apply
7. Customs & Import Fees
International customers are responsible for:
Customs fees
Import taxes
Local duties
These vary by country and are not included in product prices.
8. Lost or Delayed Packages
If your package is delayed or lost:
We will contact the courier
We will assist you until the issue is resolved
Replacement or refund depends on courier confirmation
9. Contact Us
For shipping questions, email: 📧 support@tcometique.com